Sales Policy

Prismnovas (“we,” “our,” or “us”) is committed to providing high-quality products and excellent customer service. This Sales Policy outlines the terms and conditions governing purchases made through our website, https://prismnovas.xyz (the “Website”). By placing an order with us, you agree to the terms set forth in this policy.

1. Orders & Payments

A. Order Placement:

  • Orders can be placed online through our Website.
  • Once an order is placed, you will receive a confirmation email with your order details.
  • We reserve the right to cancel or refuse any order at our discretion.

B. Pricing & Payment Methods:

  • All prices are listed in [Currency] and are subject to change without prior notice.
  • We accept payments via major credit/debit cards, PayPal, and other secure payment methods as specified at checkout.
  • Full payment is required at the time of purchase.

C. Taxes & Duties:

  • Prices listed do not include applicable taxes, customs duties, or other fees that may be required based on your location.
  • Customers are responsible for any additional charges imposed by their local authorities.

2. Shipping & Delivery

A. Shipping Options:

  • We offer standard and expedited shipping options based on your location.
  • Shipping costs will be calculated at checkout.

B. Processing Time:

  • Orders are typically processed within [X] business days.
  • Delays may occur due to high demand, holidays, or unforeseen circumstances.

C. Delivery Time:

  • Estimated delivery time depends on the selected shipping method and destination.
  • We are not responsible for delays caused by shipping carriers.

D. Tracking:

  • Once shipped, a tracking number will be provided via email.
  • Customers can track their orders through our carrier’s tracking system.

3. Refunds & Returns

For details regarding refunds, returns, and exchanges, please refer to our Refund & Returns Policy.

4. Cancellations & Modifications

A. Order Cancellations:

  • Orders can be canceled within [X] hours of placement. After this period, cancellation may not be possible.
  • Contact our customer service team at info@prismnovas.xyz for assistance.

B. Order Modifications:

  • We cannot guarantee modifications after an order has been placed.
  • If you need to change an order, please contact us as soon as possible.

5. Warranty & Liability

A. Product Warranty:

  • Certain products may be covered by a manufacturer’s warranty. Please check product descriptions for warranty details.
  • We do not guarantee that our products will meet every customer’s expectations beyond the provided product descriptions.

B. Limitation of Liability:

  • Prismnovas is not responsible for damages arising from misuse, incorrect installation, or unauthorized modifications of our products.
  • We are not liable for any indirect, incidental, or consequential damages related to the purchase or use of our products.

6. Customer Support

For questions or concerns regarding your order, please contact us:

Prismnovas
Street: 752 Glover Forest, Suite 892, 19065-7076, Gaylordview, Connecticut, United States
Phone Number: 307-621-0431
Email: info@prismnovas.xyz
Website: https://prismnovas.xyz